Whilst we don’t do the monitoring ourselves at this point in time, we have partnered with a company that specialises in it. ABC security is a family run business that has been around since 1988 and is now based in Stellenbosch. Their commitment to customer service is one of the reasons we have partnered with them.
ABC constantly upgrade their equipment to ensure that they always have the latest technology available and constantly review their service offerings they have to be able to better provide more options to their customers.
There is a misconception that you should have all your eggs in one basket for your monitoring and response service. This was created by the larger security companies who tell you that by having your monitoring and response with them, they are able to give you a quicker service.
In most instances, this misconception is incorrect
If your alarm system goes off, they will still phone you at your premises prior to dispatching the armed response service. With this in mind to put your mind at ease, ABC will be phoning your response service provider of choice to dispatch vehicles at the same time as they are phoning your premises number to ascertain if there is a real problem, or just a false alarm. We believe that it is better to have to call the response company back to cancel a response than delaying them getting to you.