Servicing

Why not get one of our experienced technical staff who works with a broad range of alarm, access control, CCTV, intercom, smoke detection and electric perimeter fence systems to come and repair faults or do preventative maintenance on your equipment.

Distinguishing between Fault repairs and preventative maintenance…

Fault Repairs

Whilst we would like to believe that our systems just operate no matter what this is not the case. As most of these systems are always there and working, when something breaks, it normally happens when you need it most and unexpectedly.

Getting someone out on an ad-hoc basis is costly and never planned for, however this is the reality of the way many South Africans work. When calling a company out to do a repair, that is exactly it, it is a repair and not preventative maintenance. The fault is found, repaired or replaced and the technician goes onto his next call.

Advantages & Disadvantages of Fault Repairs

  • Advantages

    • Lower initial costs
    • Requires less technicians onsite
  • Disadvantages

    • Increased costs due to unplanned equipment failure
    • Increased labour costs, especially if overtime is needed for untimely fault repairs or equipment replacements.
    • Increased costs due to paying premiums for expedited callouts

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repairs

Preventative Maintenance

Preventative maintenance is exactly that, it is servicing the equipment at specified intervals to ensure the smooth running / operation of your systems and reduces the need for ad-hoc call outs. Whilst it would seem that this is a higher cost initially to do, the cost over time works out cheaper. RU Secure will have your equipment working at its best, ensuring your family and business premises are properly protected. We have the knowledge to be able to perform high level maintenance on systems of all sizes and complexities.

Regular service and maintenance of your systems is the best way to ensure consistent trouble free usage and significantly reduce false alarms.
The preventative maintenance check includes:

  • Testing of the control panel for communications to the monitoring centre, any sirens, tampers and or strobe lights
  • Inspecting and testing the operation of all system devices
  • Checking the power supply and any additional power packs
  • Testing the batteries on remotes and wireless sensors
  • Inspection of all visible wiring and conduits
  • Report back on any issues that may need attention with a quote to rectify

Have peace of mind, by knowing that your system is in working order, ready to operate should an emergency happen.
It is recommended that your system be serviced at least once a year. Our security technicians are trained in servicing a variety of alarm, access control, CCTV, intercom, smoke detection and electric perimeter fence systems.

Advantages & Disadvantages of Fault Repairs

  • Advantages

    • Cost effective in many capital intensive processes & equipment.
    • Provides flexibility for adjusting maintenance frequencies.
    • Increases component life cycle.
    • Reduces equipment failures.
    • Results in 12% to 18% cost savings over ad-hoc fault repairs.
  • Disadvantages

    • Does not eliminate equipment failures. When an electronic device has reached the end of its life, there isn’t much you can do about it.

Got any Questions?

So why not contact us for all your servicing and preventative maintenance needs by clicking on the button below.

Areas we cover in Cape Town

Security Servicing and Maintenance in Cape Town CBD, Atlantic Seaboard, Peninsula, Oranjezicht, Woodstock, Bantry Bay, Hout Bay, Camps Bay, Sea Point, Bellville, Brackenfell, Durbanville, Elsies River, Goodwood, Kensington, Kraaifontein, Kuilsrivier, Maitland, Monte Vista, Panorama, Parow, Bergvliet, Constantia, Kenilworth, Mowbray, Newlands, Observatory, Rondebosch, Tokai, Wynberg, Fishoek, Kommetjie, Muizenberg, Noordhoek, Simons Town, Overberg, Helderberg, Gordons Bay, Somerset West, Strand, Blouberg, Table View, Parklands, Milnerton, Sunningdale, Athlone, Landsdowne – If you do not see your area listed, get in touch and we will assist.